Everyone takes in information differently, and in this edition of my training series we discuss how to adapt to different individuals' learning styles.
Having well-trained baristas could make the difference between a coffee shop that succeeds and one that flounders. In this mini-series, I will share my experiences and tell you how you can develop a top-notch coffee training program.
Across party lines, this Charleston-based coffee competition was a hit.
Coffee experts and novices came together under one roof for an afternoon of tasting, learning and networking. Read more to learn about this dynamic, unique Southeastern coffee festival.
When Not Just Coffee first opened in 2011 it was the first of its kind in the small but rapidly-expanding city of Charlotte, North Carolina. Owner James Yoder, who at the time simply had a love for coffee and fine dining but no formal barista experience, unknowingly helped to create a catalyst for coffee culture [...]
Hello readers! It's been a while since we last spoke, eh? I've been a liiiiittle busy these days. My apologies for being absent.
If Burleson’s technique were to have a gimmicky slogan (because who doesn’t love gimmicky slogans?), it would be closer to “The customer is always a person” than “The customer is always right”. Serving her customers well has become much more than a requirement of her job. For L, it’s evolved into her approach to mankind.
Long time, no talk! I'd like to take a moment to apologize for my static silence recently. I've been a little busy these days. Let me explain: Since leaving The Daily Press back in November I've been working full-time with Amelie's French Bakery as their Assistant Coffee & Tea Director to help train their baristas and develop their coffee [...]
“You’re never gonna make this work,” he told me, “You’re gonna go out of business because nobody is going to wait this long for coffee.” And then he just walked out, leaving me alone in this great empty space. My heart was breaking; I was all by myself. And I was like, “Shit… what if he’s right?” (He wasn't)
Receiving an invite to Greenville Thursday Night Throwdown (GVLTNT) was a little like receiving an official Hogwarts letter- “Yer a coffee wizard, ‘Arry!”